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What I want from Bug Labs

The wraps have started to come off of Bug Labs. Their site is now up and they have begun an active dialogue with enthusiasts that is shaping their design and their development priorities. We invested in Bug Labs because everything [...]  Read more

AOL/Time Warner buys TACODA

We are pleased to announce today that AOL/Time Warner has agreed to buy our portfolio company TACODA. As is always the case with a company you have worked with for years, our excitement for the founders and management team about [...]  Read more

Who do you trust to edit your news?

I can’t say that the panel discussion – Web 2.0: Cult of the Amateur? A Debate – was the most interesting or even the most entertaining session at the Personal Democracy Forum held last Friday in New York. That honor [...]  Read more

AdaptiveBlue

The genius of the web is that it is flat – anything can be a link and anything can be linked to. But this is also one of its greatest limitations. When you come across the word Taurus on the [...]  Read more

What’s next?

The sense of progress in the computer industry is so strong that it feels almost inevitable. That momentum may be most obvious in the increasing capabilities of the underlying technology – faster chips, cheaper storage, and more bandwidth, but there [...]  Read more

Customer Service is the New Marketing

I had a cup of coffee yesterday with Craig Newmark. Toward the end of the conversation, I told him that one of the most important things I learned by studying Craigslist was the importance of customer service. Craig is, famously, [...]  Read more